Refund Policy

At ResumeUpNow, we strive to ensure our customers are satisfied with our services. However, due to the digital nature of our products, we offer refunds under specific conditions.

1. Eligibility for Refunds

You may be eligible for a refund if:

• You were charged due to a technical error.
• You cancelled your subscription before the renewal date but were still charged.
• The service was completely unavailable for an extended period of time.

2. Non-Refundable Cases

Generally, we do not offer refunds for:

• Change of mind after using the service to create and download a resume.
• Failure to cancel a subscription before the renewal date (except as noted above).
• Partial use of the subscription period.

3. How to Request a Refund

To request a refund, please contact our support team at support@resumeupnow.com within 14 days of the charge. Please include your order details and the reason for your request.

4. Processing Time

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (typically 5-10 business days).